​​

Temple of Serenity – Refund & Cancellation Policy

 

Effective Date:  December 28, 2025

​

At Temple of Serenity, we honor both your time and ours. Every session is a sacred container prepared with intention, presence, and energetic alignment. To maintain clarity and respect for all clients, the following policies apply.

​

1. Cancellations & Rescheduling

 

We understand that life happens. If you need to cancel or reschedule:

• 24 hours’ notice is required.

• Sessions canceled or rescheduled with at least 24 hours’ notice may be moved to a new time based on availability.

• Cancellations made with less than 24 hours’ notice may be non-refundable.

This ensures fairness and protects the integrity of our schedule.

​

2. No-Show Policy

 

If you do not attend your scheduled session and do not communicate with us:

• The session is considered a no-show

• No-shows are non-refundable

• A new session must be booked at full price

This maintains accountability for the sacred space held for you.

​

3. Refund Policy

 

All session bookings, classes, and digital offerings are non-refundable, except in rare cases:

Refunds may be considered only if:

• Temple of Serenity must cancel and no reschedule is possible

• A duplicate payment is accidentally made

• A technical error prevents the session from occurring

Refunds are not offered based on:

• Personal expectations

• Perceived results or outcomes

• Energetic or emotional responses

• Change of heart after booking

Spiritual and intuitive work is experiential and cannot be guaranteed.

​

4. Late Arrivals

 

If you arrive late to a session:

• The session will still end at the scheduled time

• No partial refunds or time extensions will be given

• Please plan to arrive or log in a few minutes early

This respects everyone’s time and flow.

5. Temple-Initiated Cancellations

 

If we need to cancel or reschedule due to emergencies, energy misalignment, or unforeseen circumstances:

• You will be offered the next available appointment

• If rescheduling is not possible, a full refund will be provided

We honor transparency and care in all communication.

​

6. Group Classes, Events & Workshops

 

Unless stated otherwise:

• Payments for group offerings are non-refundable

• If you cannot attend, credit may be offered at our discretion

• If Temple of Serenity cancels the event, you will receive either a full refund or a credit toward a future event

 

7. Digital Products & Downloads

 

All digital purchases — including PDFs, rituals, teachings, and recordings — are final sale due to their immediate delivery.

No refunds will be issued for:

• Digital offerings

• Online courses

• Pre-recorded programs

• ​

8. How to Contact Us for Changes

 

For cancellations, rescheduling, or refund questions, please email:

Temple of Serenity
Flow Like Water, LLC
Email: support@templeserenity.com

Please include:

• Your name

• Appointment date/time

• Reason for contacting

We respond as soon as possible.